Frequently Asked Questions

What Delivery Methods Are Available?

Full delivery information, including costs, can be found here:

http://highlandlarder.co.uk/about-us/delivery-charges/

How Long Will It Take To Receive My Delivery?

We package and dispatch deliveries on Wednesday, Thursday and Fridays. Delivery should always be next day, meaning deliveries arrive on Thursday, Friday or Saturdays. We welcome customers to nominate their preferred delivery day on the Checkout page.

Who should I to contact if I have any queries?

Please contact us using any of the contact information on our Contact Us page:

http://highlandlarder.co.uk/contact-us/

Do You Ship Internationally?

Currently we do not ship orders internationally.

How Can I Return a Product?

Please contact us using any of the contact information on our Contact Us page:

http://highlandlarder.co.uk/contact-us/

Do I need an account to place an order?

You do not need an account to complete an order, although you will have the chance to create one on the Checkout page.

If you choose not to create an account you will still be able to complete your order by PayPal.

How do I place an Order?

For a comprehensive set of instructions, please read out How To Shop Online page:

http://highlandlarder.co.uk/about-us/how-to-shop-online/

How Can I Cancel Or Change My Order

Please contact us using any of the contact information on our Contact Us page:

http://highlandlarder.co.uk/contact-us/

How Do I Track My Order?

You can track your order at any time using our dedicated Track Your Order page:

http://highlandlarder.co.uk/track-your-order/

What Payment Methods Are Accepted?

Currently we only accept payment by PayPal.

PayPal is the world’s most popular online payment mechanism and it will allow customers to make a payment safely via their debit or credit card.

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